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5 Reasons Every Business Needs Collaboration

In today’s fast-paced technology landscape, an organisation is only limited by its ability to effectively connect employees and information together. Collaboration enables this by using server-based technologies and digital IP networks to incorporate traditional communication channels – like email, phone, and video conferencing – into one central interface. Here are our top five reasons every business should have collaboration.

1.     Knowledge Sharing

Institutional knowledge is something that exists within every organization yet is one of the hardest things to share. This can be old knowledge – such as existing templates and legacy processes - and new knowledge – revitalised processes and new offerings. They also usually have multiple internal stakeholders that speak independent dialects – HR, finance, legal, marketers – but have interdependent relationships working on projects. While intranets, emails, and instant chat systems are typically used to share and transfer this knowledge, it often isn’t the best way to do it. Collaboration allows old and new knowledge to be shared freely between these diverse stakeholders without annoying problems like content duplication and versioning. Read:  How Collaboration Enables Communication.

2.     Productivity

By combining the communication channels into a singular, combined user experience, and increasing the knowledge sharing capabilities, collaboration enables better interaction and productivity between employees, clients, and other stakeholders. For instance, presence capabilities indicating employees’ availability to participate and portable numbers means time otherwise wasted trying to contact colleagues is greatly reduced. Similarly, video conferencing facilities reduce the time previously spent travelling to and from meetings, allowing employees to work on core tasks productively instead. And of course, increased productivity overall will allow for higher business revenue, while costs typically drop due to being a more effective manner of collaborating. See where you could be losing productivitiy with our interactive Collab Inc tool.

3.     Cost

Being based on a digital network, collaboration can offer cheaper calls than traditional phone systems, since voice and video are carried as data over the public network. Using modern video-conferencing facilities in combination with smart devices like tablets or mobile phones can also save an organisation significant dollars in training and meeting costs. Without the need for employees to be physically present, travel and accommodation bills can also be slashed. Eliminating the wasteful elements of your communication method, be it changing from a traditional phone system to digital, or removing excess costs like travel, can see increased financial savings and better use of resources.

4.     Scalability

Every business plans for growth and profitability over the years. Since the speed of growth is unknown, it is often difficult to plan ahead when making important investments, such as your business technology. Cloud-based collaboration solutions allow workplaces the flexibility to scale up and down as needed, only costing you for exactly what you use. Having the reassurance that you can add and remove new employees, services and equipment instantly, can you peace of mind and more control over your company bottom line.

5.     Competitiveness

Collaboration is by no means a new concept - employees have been using phone, email, video calls and so forth as collaboration tools for decades. The key is integrating these tools and sharpening employees’ communication capabilities in order to get the true benefits of collaboration. Collaboration is no longer just a strategy for better business - it is the key to long-term business success and competitiveness. Businesses that realize this early and effectively leverage their employees’ existing knowledge to create better productivity and reduce overall working costs, whilst also being agile in the IT scalability, will see the competitive advantage naturally take shape.

The main issue affecting businesses attempting to gain these collaboration benefit is the belief that a bespoke solution can be grafted onto aging core legacy systems. In fact, this often causes a 15%+ drop in end user productivity as employees navigate the complexities of disparate collaboration systems and work around the areas where the two systems don’t quite match up.


Building a culture of collaboration in your own company is hard enough without placing these extra barriers in your way. With over 20 years of expertise and a wealth of knowledge around collaboration technologies, the Vita Enterprise Solutions team can help provide comprehensive project management and in-house solutions to suit your business. Download our collaboration whitepaper, talk to us on 1300 139 310 or enquire online today.

Vita Enterprise Solutions | Employee & Customer Engagement

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