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7 key benefits of Skype for Business

Recent research commissioned by Vita Enterprise Solutions of ICT decision makers across medium and large enterprises uncovered that 60% of respondents said they plan to chase productivity gains and address inefficient communications with investment in new ICT technologies in 2016.

As businesses start to transition to the cloud and look for ways to upgrade their outdated, inefficient communications systems, unified communications and collaboration (UCC) solutions are coming to the forefront as the best way to gain those improvements in productivity.

Wireless mobility enhances productivity and does away with expensive IP phone hardware and operating costs, and one such UCC solution rapidly gaining popularity is Skype for Business.

If you’ve ever tried to connect with family or friends over the internet, you’re probably familiar with Skype, the very popular app for instant messaging, video chat, and voice calls. Microsoft bought the company in 2011, continuing to offer it as a consumer product along with Lync, a business application. In 2014 Microsoft announced it would drop Lync in favour of Skype for Business, which would combine features of both Lync and Skype.

Skype for Business combines the best parts of Skype and Lync, in a fresh new interface with simplified controls. New features including the ability to call from Skype for Business using your desk phone for audio, and call monitor, a feature which allows you to move back and forth between windows based on need. You can use the full Skype for Business window if you're actively participating in the call, or a compact version that lets you continue to monitor call progress—and mute or end the call—while focusing on other tasks.

Implementation of Skype for Business can help your organisation increase staff productivity, improve collaboration and lower cost.  


High quality video

Users can connect through high quality video sessions. With Skype for Business, users can easily schedule an online meeting with video or seamlessly escalate an IM session to a video call. Users can experience resolutions up to HD 1080P in two-party calls and multiparty conferences, with gallery view allowing users in conferences of more than two people to see video of all participants in the conference.  


Skype for Business lets you communicate and collaborate with anyone, anywhere, on any device, on the go - including voice and video over wireless, rich presence, instant messaging, meetings and calling features from a single, easy-to-use interface available on Windows PCs, Windows Phone, iOS, and Android smartphones and tablets

Easier ways to exchange ideas

Presence awareness lets staff know whether their connected colleagues, staff, suppliers and clients are available for conversations. Users can click to join scheduled meetings from their Outlook Calendar or Microsoft SharePoint Online.

Ways to see, share, discuss

Teams can do more than talk. They can also share their desktops, documents, applications, online whiteboards and presentations – both internally and outside the organisation.

Browser-based Skype for Business Online Web App

The browser-based Skype for Business Online Web App allows communications on the go. A 'lite' version of the full messaging suite, it lets you join in Skype for Business Online meetings via compatible web browsers and devices.

Built-in security 

Skype for Business Online is highly secured by an Intelligent Instant Message Filter which helps protect both your network and the Microsoft managed network.

Cost management and free up capital  

Businesses can predict and plan IT costs on a month to month basis, plus reduce infrastructure management costs and total cost of ownership.

More than 4,000 companies have begun using Microsoft’s new services since the company integrated Skype into Office 365 in July, with the number growing 20 percent each week. According to Unify Square, an MSP and consulting firm, Skype for Business is poised to exceed 100 million enterprise seats by 2018, if it continues on its current growth trajectory.

To find out more about Skype for Business, or to discuss collaboration solutions for your business, contact us

Download our Collaboration Whitepaper


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