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Presence: powering collaboration

In today’s world of ‘instant everything’, all staff members from the managing director to the mail desk and everyone in between want to communicate conveniently and efficiently.

When employees are constantly calling engaged desk phones, leaving messages which then have to be retrieved and playing the proverbial ‘phone tag’, time is wasted, frustrations are higher and productivity is lower.

The simple solution – only make a call when the line is free - can be found through Vita Enterprise Solution's Presence application.

The Presence application enables organisations that run both TIPT and Skype for Business to integrates the two platforms. The solution brings TIPT into the Skype for Business screen, and also allows users to control their TIPT environment by managing common user settings, such as call forward. Users can message people who are on a call and find out how long they might be. 

It makes business sense to harmonise two leading collaboration platforms for improved communication, thereby maximising efficiency and productivity. Each time an organisation eliminates an ineffective communication attempt, the effects and benefits are powerfully cumulative - day after day, week after week and year after year.

Communication with colleagues and external parties becomes timelier than ever, driving valuable minutes of efficiency back into the business.

More information about the Presence application, seamlessly linking Microsoft Skype for Business and TIPT, can be found here. You can also download a free 30 day trial of Presence. 

 

Download our Collaboration Whitepaper

 

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